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4.1 | 152 Reviews

7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence

LG DLEX4000W

Available in 2 Color(s)

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 7.4 cu. ft. Ultra Large Capacity
  • TurboSteam™ Technology
  • AI Fabric Sensor/ Smart Pairing

Quick Specs

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading
  • Width: 27"
  • Height: 39"
  • Depth: 30.12"
  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: Yes

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Image Feature

Steam Refresh Clothes in Between Washes

Refresh instantly with TurboSteam™ that generates steam penetrating deep into fabrics.

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FlowSense™ Duct Clogging and Clean Filter Indicators

Know when it's time to clean the ducts & lint filter to ensure great drying & lower utility bills.

Image Feature

Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

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Win the War on Wrinkles

Periodically tumbles dry clothes for up to 3 hours after the cycle is done to help keep wrinkles at bay.

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Premium Looks Designed to Last

Sleek, scratch-resistant tempered glass doors are complemented by chrome or rose gold accents. 2

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More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

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Reversible Door for More Installation Options

When space is tight, the reversible door can go from right swing to left to fit almost any space.

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Image Feature

Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Image Feature

Get It All Done In Less Time

Ultra Large Capacity (7.4 cu. ft.) means you have even more room to do laundry in fewer loads.

Steam Refresh Clothes in Between Washes Refresh instantly with TurboSteam™ that generates steam penetrating deep into fabrics.

FlowSense™ Duct Clogging and Clean Filter Indicators Know when it's time to clean the ducts & lint filter to ensure great drying & lower utility bills.

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Win the War on Wrinkles Periodically tumbles dry clothes for up to 3 hours after the cycle is done to help keep wrinkles at bay.

Premium Looks Designed to Last Sleek, scratch-resistant tempered glass doors are complemented by chrome or rose gold accents. 2

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Reversible Door for More Installation Options When space is tight, the reversible door can go from right swing to left to fit almost any space.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Get It All Done In Less Time Ultra Large Capacity (7.4 cu. ft.) means you have even more room to do laundry in fewer loads.

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 7.4 cu. ft. Ultra Large Capacity
  • TurboSteam™ Technology
  • AI Fabric Sensor/ Smart Pairing
  • ThinQ® Technology with ThinQ Care
  • Tempered Glass Door with Rose Gold Trim
  • FlowSense™ Duct Clogging and Lint Filter Indicators
DRYER PROGRAMS
No. of Dryer Programs 12
Dryer Programs Antibacterial, SteamFresh™, Towels, Air Dry (Manual Dry), Perm. Press, Speed Dry (Manual Dry), SteamSanitary™, Bedding, Delicates, Downloaded, Heavy Duty, Normal
No. of Dryer Options 12
Dryer Options Control Lock, Damp Dry Signal, Less Time, Drum Light, More Time, Remote Start, Wi-Fi, Energy Saver, Reduce Static, Signal, TurboSteam®, Wrinkle Care
Drying Levels Damp Dry, Less Dry, More Dry, Normal Dry, Very Dry
Dry Modes No
Manual Dry Times 20 min., 30 min., 40 min., 50 min., 60 min., More Time/Less Time
Temperature Settings High, Med.High, Medium, Low, Ultra Low
LAUNDRY APPLIANCE CAPACITY
Dryer Capacity 7.4 cu.ft.
SUMMARY
Product Color White
Matching Washer WM4000HWA
Dial-A-Cycle™ Yes
Electric Dryer Option DLEX4000W
Gas Dryer Option DLGX4001W
Steam Yes
Touch Buttons Yes
Type of Display LED
ENERGY
CEF 3.94
ENERGY STAR® Certified Yes
FABRIC CARE FEATURES
AI Sensor Dry™ Yes
Precise Temperature Control with Variable Heater Yes
Sensor Dry Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
3 Minute Installation Check Yes
4 Adjustable Legs Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door Yes
FlowSense™ Duct Clogging Indicator Yes
LoDecibel™ Quiet Operation Yes
Vent Type Vented
Venting Option 4 Way Venting
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Cycle Monitoring and Notification Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Wifi Yes
ThinQ UP™ No
MATERIALS AND FINISHES
All Available Colors Black Steel , White (W)
Aluminized Alloy Steel Drum Yes
Cabinet Painted Steel
Door / Rim Tempered Glass Door
NeveRust™ Stainless Steel Drum No
Transparent Door Glass Yes
Tub Rear Painted
POWER SOURCE
Dryer Power Source Type Electric
Dryer BTU Rating N/A
Dryer Electrical Requirements 120/208V, 60Hz, 23A
Ratings CSA Listed
OPTIONS/ACCESSORIES
LP Conversion Kit N/A
Pedestal WDP6W
Side Venting Kit 383EEL9001B
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29" x 43 1/4" x 31 1/8"
Depth with Door Open 51 3/8"
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/8"
Weight (Carton) 142.6 lbs
Weight (Product) 125.3 lbs
Width 27"
WARRANTY & UPC
Drum 3 Years
Parts and Labor 1 Year
UPC 48231028370

Quick Specs


  • Appearance

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.12"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Specifications Sheet

Owner's Manual English 4,956K 04/04/2024

Owner's Manual Spanish 4,988K 04/04/2024

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* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Perfect Laundry Pair Offer Rebate

Offer Expires: 5/2/2024 to 7/10/2024 Must be postmarked by: 10/10/2024

Receive a $100 online rebate with purchase of qualifying LG Appliances. Rebate form must be postmarked by 10/10/2024.

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070621 LG Take Out the Guesswork

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

76% of reviewers recommend this product.

1 Stars

Broken at 12.5 months

Bro4 5/7/2024

Bought 12.5 months ago having issues no support from lg have tried the app as well no luck
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Espodonna 4/22/2024

I really like thar the dryer can sense when clothes are dry and stop the cyclesaving electricity. The chimes at end of cycle is helpful as my dryer is on the lower level of my home. Extremely satisfied with this dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Worth it

Hunter8899 4/13/2024

Runs good. Worth the money. We bought the set through the base exchange for military.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Cleans more thoroughly

BilG 4/8/2024

First front loader Ive had at home has larger capacity and gets clothes much cleaner than the agitator I had. Great investment ..wiping the gasket to ensure its dry is small price to pay for a superior wash
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

SLOW DRY

Sonja128 4/3/2024

Takes ages to dry properly. Msged LG when I purchased it but they never really addressed anything. Finally LG sent someone to look at it and discovered an electrical issue. I had an electrician look at it but it still has the same problem. Seems like LG is just not taking responsibility for a faulty machine.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent Dryer

David M S 3/28/2024

I bought this electric dryer over a year ago with the accompanying washing machine. I have been extremely satisfied with its performance and its durability. That dryer runs every day because we do a laundry every day. The features are more than easy to follow. What else can I say other than I would purchase and or recommend this product to anyone who needs a reliable appliance.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Good size. Quiet.

Ruth26 3/19/2024

Have had this for a few weeks. Works well. Large capacity. Even dries well on a low temperature setting.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Amazing dryer

Ginalt 3/15/2024

I needed a new dryer and after researching several dryers I decided on LG. Love this dryer. The wrinkle free steamer is the best Drys my laundry quickly and works amazing. I highly recommend this dryer
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Seems to work as expected.

Juliet120 3/13/2024

Still new to us but we use it almost daily. As I wrote before the Wi-Fi feature seems more gimmicky than practical. I am also finding it difficult to input changes that I want. Have to go back and study the manual. Not finding it terribly user friendly so far but that may be just me.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Works as expected.

Juliet120 3/7/2024

Works as expected similar to our previous dryer hope it last a lot longer than its predecessor. For us at least the Wi-Fi is a waste of time.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great features

bbum 3/1/2024

I have had my new dryer for about a month and I love it. So easy to operate and drys quickly. Has Wi Fi capabilities which I have not used yet. It is very stylish and looks great. I am quite pleased with purchase.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

slightly problematic

Carrie Teichman 2/27/2024

Im mostly happy with this product. because Im blind I love that I can use the app to help me select the cycle I need. However I wish the Remote Start button was as easy to find on the dryer as it is on the washer. Also a couple of the dryers features arent working properly. The normal cycle doesnt run rthe length of time indicated by the app and when its through it makes a sound that sounds like an error signal although the app doesnt indicate any problems. Also the timed dry feature isnt working right either. The dryer just runs for a short while no matter how much time its actually set to run. and the timed dry is impossible to set up in the app which is the way I need to do it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Overall pleased with the dryer

pokeyt 2/23/2024

I purchased this dryer to pair with the new washer I purchased to replace a 13 year old LG washer that died. Overall I am pleased with the dryer. The sensor drying cycles can sometimes leave the clothes a bit damp or a bit over dried. The anti-static option which injects steam into the drum a few minutes before the end of the cycle is pretty useless. While it does inject steam it also splatters water on the clothes so you end up with big wet spots on the otherwise dry clothes. My 13 year old dryer it replaced also this issue. I had hoped over 13 years that LG would have addressed this design flaw but apparently not. It would also be nice if the ThinQ app would allow me to create a custom cycle to download instead of just allowing a download from a predefined list of cycles.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Dry take too long

Purna R 2/23/2024

i am not happy for dry because its take to long to dry clothe 2hr dry i have just for 4 month .when i call customer service they send technician but its not fix .i told them to replace they say its processed 24 to 48 hrs but they not sure to replace dry . Very disappointed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Clothes Cleaner

Toni7544 2/21/2024

So far I love my new washer. Ive only used it for four months so I dont know about reliability yet. Our clothes are cleaner than with the old agitator washer. It has many options for washing the clothes so its taken a little while to figure out which option for each of our type of clothes. Once figured out its so convenient and easy. I really like the Allergiene mode I use it for our sheets.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Do NOT buy

Margo W 2/17/2024

Awful Lint filter does not stay flush and causes all clothes to snag. All straps just snap off. Sheets get tangled shorts get ripped. Reached out to customer service and they said there is nothing b they can do. Told me to buy a new filter unit for $100 with no guarantee it will resolve issue.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

I love my washer

Mamarston 2/16/2024

I bought this washer a month ago and I am thrilled with the laundry results The technology is great My clothes come out without being stretched wrung or soggy and then dry beautifully. There is so much this washer can do and I am very pleased learning all the features
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Nice product and AMAZING customer service support

robinmac 2/12/2024

Both the washer and the dryer are really good the only reason to take start out is because the dryers system is to sensitive to the exhaust tube being in the wrong position when the airflow goes to the ceiling and always throws an error D80. What I was amazed about though is that given Ive been using the app the support team reached out via SMS and coordinated a call with me to troubleshoot... WOW I was really surprised about the support service. I bought a new exhaust kit for the dryer as per their recommendation and Im looking forward to see if that resolves the issue.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Cycle timer

Alan L 2/12/2024

Dryer works ok except for the chicle timer on permanent press. Timer works incorrectly. Service call was a nightmare
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Good value

Jen Lee 2/8/2024

Quiet drying sensors actually work my old one always stopped short and the steam fresh is great for wrinkles. I think a great buy for the money overall.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Completely satisfied

TT2023 2/7/2024

I bought this dryer two months ago and I love it. The old dryer was the same brand and lasted a long time without any issues but I had my laundry room remodeled and I decided to replace the appliances. Small issue with the installation that created problems with drying process but once it was corrected the dryer worked perfectly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Pretty Good

Aeleib 2/5/2024

Pretty happy with it but the sensor is not super accurate. The dryer will shut off while clothes are still damp because the sensor thinks theyre dry. Ive been using the manual function to avoid this.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

So far so good

RJ 088 2/5/2024

Purchase this dryer a month ago. For the most part it works well. every once in a while The clothes are not completely dry and I need to run it again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Perfection

Julie X 2/2/2024

Perfection. So especially love being told via WiFi connection that my load is completed what a tremendous help in reducing wrinkles and making clothes look their best. There are lots of cycle options that help make light and healthy work of cleaning your clothes and household linens
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Lots of options

damlyne 2/1/2024

We purchased this wash machine at the end of December 2023 and have been very happy with wash machine. I love all the wash options that are available. I also like the available download settings
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Fantastic Dryer - Energy Efficient Dries 1st time

Thrilled Purchaser 1/30/2024

I purchased this LG DLEX4000W dryer to replace an existing dryer. My expectations were that this new dryer would take several cycles to thoroughly dry a full load. Was I surprised. This dryer is clearly superior to my old dryer as all of our clothes were dry after running it just one cycle. I no longer need to use the time dry cycle and run multiple cycles. I can rely on the dryers sensor technology to know when the clothes are dry.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Buyer beware

Jmommy1 1/24/2024

Im very disappointed with this dryer. The sensors are so sensitive that it shuts a cycle off early unless its on speed dry or timed dry. Why have all the other options if you cant use them. Lg wont send out anyone to fix it. They said clean the vent.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent Dryer

Norma46 1/20/2024

Had the machine for more than a month. Love its size and drying capabilities. Does a very nice job
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

I love the features.

John103 1/19/2024

Ive ordered my first set of LG Washing and dryer combo in 2005. They lasted pretty long and had no major issues until recently especially with the washing machine. I find LG brands to be very reliable. Thats why I bought a brand new set. The dryer is awesome as you can use your phone to see in real time action. It has a cool music at the end of the drying task. The buttons are easy to understand as well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Easy to use

Dryer111 1/18/2024

Has worked well so far. Will see how it does over time with dependability
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Excellent choice

Bambi66 1/15/2024

I love my new dryer The capacity is great I still havent learned/used all of the features. The drying time is much less than my old dryer. Im very happy with this purchase
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Good performer two minors.

FranklinDos 1/5/2024

DLEX4000W Dryer: Good performance good controls. A little too deep. The control panel needs illumination - had to install an extra light in my laundry room to see it properly.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great product

Moze 12/30/2023

Bought this a few weeks ago had previously owned LG products which was one of the main reasons for this purchase. Clothes dry much faster love the wrinkle control feature along with all the other features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Nice dryet

Naomyj64 12/26/2023

Been using for almost a month and so far love the dryer. Does an excellent job and looks great
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Used to be a good product

Unhappy4695 12/25/2023

We replaced our 14 year old LG washer dryer with new models in May 2022 because the first set was so good and reliable. The dryer broke a few weeks ago --after just 1 1/2 years and we had trouble finding a repair person. LG charges $400.00 for diagnostics--repair is extra--and a new dryer costs $800.00. I am NOT a happy customer.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Does Great Jon

Norma46 12/21/2023

Nice looking does an excellent job drying. Love the set
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great dryer with plenty of features

Jerry0454 12/19/2023

We bought this to replace simular lg dryer that was over 17 years old that still worked. Since we replaced washer we also decided to replace the dryer while the black Friday rebate sale was available
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Horrible Horrible Horrible

Elena Mondo 12/17/2023

horrible horrible experience. our dryer died after 2 years. it took us 10 days to get someone to come and take a look. A technician came and was not able to fix it blaming the socket and the cable both of which worked fine as confirmed by the electrician we called. And while I was assures they would not charge except for the cost of the call my credit card has been charged 400 usd. Unbelievable and a ripoff. Will never buy it again.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great machine

Pattie123 12/17/2023

Ive had this machine a few weeks and have no complaints. Love it so far. It cleans my clothes and theres not much more I could ask for.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Excellent results long learning curve

Still Learning 12/9/2023

It is taking some time getting used to this dryer because of the wetness sensor turning off the dryer before the clothes are dry. It appears you really need to isolate the denser fabric clothing from the less dense or the machine will shut off pre-maturely. This is quite frustrating. However when the clothes are dry they really come out with a lot less wrinkles. SO after we get used to how it operates it most likely will be the best dryer we have ever owned.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

All Good

Mag10 12/6/2023

It was difficult to get to the person to assist me. However when I finally spoke to a live person... she was very patient and helpful. She talked me thru the steps to diagnose and fix the problem. Happy my dryer is working properly now and I did not have to have a service person come to my home.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Still deciding if this dryer is worth keeping

DDodge 11/26/2023

Love all of the features but doesnt dry well. It is new and I have to run the dryer twice on heavy to get cloths dry. Not easy to adjust settings and pick what u want.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Bad delivery and service

rbcannad 11/25/2023

Ordered in August. Still havent received item as of end November. Item was damaged and returned by delivery company but havent heard anything yet from LG. They will not provide an update on my order
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Disappointed

Steven Woodrick Berger 11/21/2023

Ive had it for a year. The paint started chipping off on inside of the dryer on the lip. I called customer service over a month ago. I was told that corporate was looking into it and it would be calling me back. I was also told that Id have to pay for somebody to come out and look at it and that they would offer me a touchup paint etc. and then I was also told by this customer service rep that this is an ongoing problem with them because of the type of paint they use all my appliances are LG in my house its a new build. We just moved here like I said a year ago and it didnt come with washer and dryer but to be told that I would get a cough from or an email from corporate about their decision on what to do within 4872 hrs. and now were going on a month later Ive heard nothing Ive called twice Ive sent emails nothing and if they know about this problem with the paint they continue to use it
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Works well

Ig144 11/17/2023

I have had this for a month and so far all is good. Dries well Easy to use
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great features

HRamos 11/14/2023

So far its good. Its very efficient. Self explanatory. It does its job. Very satisfied.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

DELIVERED???

Susie Disappointed 4 11/13/2023

Here we go again. You sent me an email to review my products and I have not received my washer and dryer???? Nobody will call me back. Presidents email is a joke. No response. October 31st is when I was supposed to receive my washer and dryer. Then November 3rd then November 8th then November 10.........NO COMMUNICATION. Its November 13th and still no word. I was at a conference this past weekend and had everyone chanting LG SUxxS Hopefully that hits home with the 300 in attendance
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

REVIEW THIS BUT HAVE NOT RECEIVED THE ITEMS????

Susie Disappointed 4 11/8/2023

Bought this Oct. 21 and still has not arrived. They said it would be delivered on Oct. 31. Nope. Then November 3rd. Nope. Today is now suppose to be the day. Fingers crossed. I even contacted LGs President and STILL NO REPLY Nobody is willing to help
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Smart iPhone feature did not work for me

Jeanne555 11/8/2023

The dryer itself works great. It is more efficient than the old dryer I had not LG. The problem I had was with my inability to hook it up to my iphone which was a selling point when I was choosing online. I am in a wheelchair and cannot see the controls on my stackable dryer. I worked hard for a few hours trying to get it set up. I called LG twice they told me to call my cell phone company. My cell phone company told me to switch to 2.4 instead of 5 and run both but I dont know how to do that. I called LG again but I got nowhere.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

LG repair service

criszouvi 11/2/2023

LG offers $350 flat fee to fix the washer if unrepairable they charge $125. They sent technician to my house 4 times and washer still have the initial issue. They charged me the whole $350 didnt fix its problem and refuses to refund my money. It is hard to make an appointment takes weeks...Every time you call you need to start conversation over. They keep creating case numbers that are good for nothing. It was so stressful to deal with LG that will never again buy any of their products. It is so disappointing to see a company not follow their own policy that I decided to sue them just to make it right for customers myself included. PRODUCT NUMBER: DLEX4000W SERIAL NUMBER: 308TNVS1A215
Originally posted on lg.com

No, I do not recommend this product

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